Tele Calling Intern

Internship details

If you can hold a polite, confident conversation and follow a process, you will do well here. Selected intern's day-to-day responsibilities include:

1. Book video demos for leads who need more detail

2. Keep lead status updated so nobody gets called twice.

3. Suggest changes to the script based on what customers keep asking.

4. Call inbound leads within 15 minutes of sign-up and qualify them using the call script.

5. Review call recordings once a week with your manager

6. Hit daily targets of around 60 to 80 dials and a set number of conversations.

7. Escalate refund or complaint requests to the team lead

8. Follow up with warm leads on a fixed schedule until they convert or opt out.

Skill(s) required: Tele Calling, CRM, Effective Communication

Eligibility

1. Have their own laptop and a reliable internet connection

2. Women starting or restarting their careers are encouraged to apply

3. Can start immediately or within two weeks

Stipend: $250 to $300/month (fixed)

Duration: 3 months | Start date: Immediately

Perks: Internet allowance, Pre-placement offer (PPO) for strong performers, Laptop provided for the internship, Letter of recommendation

Number of openings: 2

About the company

Catastrophe teams deploy adjusters within days of a major storm. January renewals keep everyone busy for a few weeks.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ferrycrest Mutual.