Tele Calling Intern

About the work from home internship

If you can hold a polite, confident conversation and follow a process, you will do well here. Selected intern's day-to-day responsibilities include:

1. Call inbound leads within 15 minutes of sign-up and qualify them using the call script.

2. Explain product features, pricing and plans clearly, and answer common questions.

3. Review call recordings once a week with your manager.

4. Handle basic objections around price and timing using the objection sheet

5. Share a daily end-of-shift report with numbers and notable calls

6. Follow up with warm leads on a fixed schedule until they convert or opt out

7. Escalate refund or complaint requests to the team lead

8. Book video demos for leads who need more detail.

Skill(s) required: Tele Calling, Effective Communication, Inside Sales, Client Relationship, Negotiation

Eligibility

1. Undergraduates or recent graduates in IT, computer science, management or a related field

2. Available for the full internship period

Stipend: LKR 24,000 - LKR 29,000 per month + incentives

Duration: 2 months | Start date: Within 2 weeks

Perks: Performance bonus, Informal dress code, 5 days a week, Free access to paid learning courses, Laptop provided for the internship, Certificate

Number of openings: 5

About Island Mutual Insurance

Founded as a farmers' mutual in 1920, the company is now one of the larger mutual insurers in Sri Lanka.

Duration: 2 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Island Mutual Insurance (Pvt) Ltd.