Tele Calling Intern

Who we are

Second-generation ownership: the founder's daughter runs the agency now. Every account manager handles a full book, from quotes to renewals to claims questions. We started in 1994 and have grown to about 28 people.

The internship

If you can hold a polite, confident conversation and follow a process, you will do well here. Remote position. Most of the team is in Pune, but nobody is required to come in.

Day to day

• Keep lead status updated so nobody gets called twice
• Log every call outcome, note and next step in the CRM
• Send follow-up messages on WhatsApp Business and email with brochures and plan details
• Handle basic objections around price and timing using the objection sheet
• Suggest changes to the script based on what customers keep asking
• Follow up with warm leads on a fixed schedule until they convert or opt out
• Hit daily targets of around 60 to 80 dials and a set number of conversations
• Review call recordings once a week with your manager

Requirements

• Can commit full time, from home, for the whole internship
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)
• Women returning to work after a career break are welcome to apply
• Can start right away or within the next two weeks
• Fluent spoken English. Hindi, Urdu, Bengali, Tamil or Sinhala is useful for regional leads
• Currently pursuing any undergraduate or postgraduate degree, graduating in 2026 or 2027
• Must commit to at least 3 months
• Polite, patient and good at listening
• Laptop or desktop, a headset with mic and a quiet room
• Available for a fixed shift, 5 or 6 days a week depending on the team

Duration: 3 months

Start date: Immediately

Stipend: ₹12,000-₹15,000/month

What we offer

• 5 days a week
• Laptop provided for the internship
• Internet allowance
• Certificate
• Informal dress code

We are reviewing applications as they arrive, so apply early.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Pune Benefits Pvt Ltd.