Tele Calling Intern

Applicants can apply, onboard and pick up shifts through our mobile app.

About the role:

Work with the Revenue Team at Richards Labour Services on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Our team is spread across 8 countries. Headquarters is in London. This is a remote internship. You will work with our team in London, and the stipend is paid monthly in Indian rupees. Working hours overlap with UK business hours.

Day to day:

• Suggest changes to the script based on what customers keep asking
• Share a daily end-of-shift report with numbers and notable calls
• Explain product features, pricing and plans clearly, and answer common questions
• Call inbound leads within 15 minutes of sign-up and qualify them using the call script
• Follow up with warm leads on a fixed schedule until they convert or opt out

Who can apply:

• Women returning to work after a career break are welcome to apply
• Can start immediately or within two weeks
• Comfortable being on calls for most of a 6 hour shift
• Must commit to at least 3 months
• Stable broadband connection. A mobile hotspot alone is not enough for this role
• Basic computer skills and a typing speed of around 30 words per minute

Preferred:

• Any telecalling, customer service or retail sales experience
• Confidence on video calls as well as voice calls
• Knowledge of a third language

Duration: 3 months

Start date: Immediately

Stipend: ₹24,000 - ₹25,000 monthly

What we offer:

• Flexible work hours
• Performance bonus
• Job offer on successful completion

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Richards Labor Services.