Employee Experience Intern

Commercial lines, personal lines and specialty programs are run as separate business units. Smith Underwriters is a property and casualty insurer writing policies in 30 states through independent agents.

Overview:

Part-time or full-time remote role supporting the people team at Smith Underwriters. Handling confidential data is part of the job, so discretion matters. Fully remote. You can work from anywhere in the US. Normal working hours, Monday to Friday.

Responsibilities:

• Answer routine employee questions on leave balance and holidays over Slack
• Send pulse surveys through Google Forms or Typeform and analyse the responses
• Track attendance and leave data and flag gaps to managers before the payroll cut-off
• Coordinate onboarding for new joiners: documents, laptop request, welcome email and first-week schedule
• Draft and update HR policies such as leave, remote work and reimbursement, for review by the HR manager
• Build simple HR dashboards in Excel: headcount, attrition, joining and exit trends

What we're looking for:

• Available 40 hours a week for the full internship
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Basic understanding of HR functions from coursework: recruitment, onboarding, payroll, labour law
• Organised and comfortable with routine documentation work
• Responsive on Slack or email during working hours
• Good command of MS Excel or Google Sheets: VLOOKUP, filters, basic pivots
• Clear written English for letters, emails and policy drafts
• Ability to keep employee information confidential

Duration: 4 months

Start date: Jan 2027

Stipend: $18.50-$22.50 per hour

Perks:

• Paid sick time
• Home office setup stipend
• Learning and development stipend
• Paid company holidays
• Return offer opportunities
• Intern events and speaker sessions (virtual)

Please include a short note on why this role interests you.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith Underwriters.