Client Services Intern

Barleyhaven Data Systems is a small IT shop: the owner, four technicians and a part-time office manager. We're looking for a Client Services Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. Remote, open to candidates across Italy.

You'll help with

• Track customer health scores and flag accounts with low usage
• Collect NPS and CSAT feedback and summarise themes each month
• Log bugs and feature requests in Jira with clear steps and screenshots
• Escalate urgent technical issues to the product team with full context
• Create canned responses for common questions

You should be

• Available for the full internship period
• Currently enrolled in a bachelor's or master's degree, graduating 2027 or 2028
• Excellent written English. Most customer contact happens over chat and email
• Patient and calm with frustrated customers
• Currently pursuing any bachelor's or master's degree, graduating in 2027 or 2028

5 months, starting Mar 2027. Stipend: €500 - €650/month.

Perks: Mentorship, Online learning budget, Internet allowance, Flexible hours, Possibility of a full-time offer, Company laptop.

Please mention your notice period and expected salary.

Duration: 5 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Barleyhaven Data Systems.