Client Services Intern

Dell, HP and Lenovo hardware is sold and supported for schools and local governments, as it has been since 2018. We're looking for a Client Services Intern. Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. This is a remote internship. You will work with our team in Tel Aviv, and the stipend is paid monthly in USD. A quiet workspace and good internet are required.

The work

• Collect NPS and CSAT feedback and summarise themes each month
• Write and update help centre articles and short how-to videos using Loom
• Maintain customer records and call notes in HubSpot
• Create canned responses for common questions
• Run onboarding calls with new customers and walk them through setup

About you

• Eligible to work in Poland
• Currently enrolled in a bachelor's or master's degree, graduating between December 2027 and June 2028
• Excellent written English. Most customer contact happens over chat and email
• Patient and calm with frustrated customers
• Confident speaking on video calls with business users

5 months, starting Feb 2027. Stipend: $1,150 - $1,350 per month.

Perks: Online learning budget, Flexible hours, Letter of recommendation, Possibility of a full-time offer, Certificate of completion, Internet allowance.

We may close the role early, so do not wait too long to apply.

Duration: 5 months. Start: Feb 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Jabarin Networks.