Client Services Intern

Across Doha, the company runs 14 branch offices and a central depot for hardware staging and imaging.

The internship

Remote internship for students who are patient, clear communicators and like solving problems for people. Our team is spread across 20 countries. Headquarters is in Doha. Remote internship with a team based in Doha. The stipend is paid at the end of each month. You will work Dubai business hours, Monday to Friday. Communication happens mostly in Slack and short video calls.

Responsibilities

• Test new features before release and note anything confusing
• Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time
• Escalate urgent technical issues to the product team with full context
• Write and update help centre articles and short how-to videos using Loom
• Maintain customer records and call notes in HubSpot
• Track customer health scores and flag accounts with low usage

Who can apply

• Based in Japan for the duration of the internship
• Currently enrolled in a bachelor's or master's degree, graduating 2026, 2027 or 2028
• Basic Google Sheets or Excel skills
• Able to follow written processes and response templates
• Comfortable learning software products quickly
• Confident speaking on video calls with business users

Bonus points

• Previous customer service, chat support or tutoring experience
• Some technical comfort, like reading error messages or clearing a browser cache
• Knowledge of a second language for international customers

Duration: 3 months

Start date: Immediately

Stipend: $1,050 - $1,350/month

What we offer

• Flexible hours
• Company laptop
• Certificate of completion

Candidates must be eligible to work in.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tacklethread W.L.L..