Client Services Intern

We have been writing policies for the same farms and small businesses since 1977. We're looking for a Client Services Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. Remote position. Most of the team is in Rotterdam, but nobody is required to come in. You need a reliable internet connection and somewhere quiet to work.

You'll help with

Escalate urgent technical issues to the product team with full context. Log bugs and feature requests in Jira with clear steps and screenshots. Follow up with inactive users by email to understand what is blocking them. Prepare renewal reminders and account summaries for the account manager. Join customer review calls as note taker.

You should be

Currently enrolled in a bachelor's or master's degree, graduating between December 2027 and June 2028. Eligible to work in the Netherlands. Currently pursuing any bachelor's or master's degree, graduating in between December 2027 and June 2028. Excellent written English. Most customer contact happens over chat and email. Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours.

6 months, starting Feb 2027. Stipend: €830-€1,100 per month.

Perks: Internet allowance, Mentorship, Letter of recommendation, Paid public holidays.

Please mention your notice period and expected salary.

Duration: 6 months. Start: Feb 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at van de Ven Advies.