Client Servicing Intern

Internship details

Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. Selected intern's day-to-day responsibilities include:

1. Maintain customer records and call notes in HubSpot.

2. Log bugs and feature requests in Jira with clear steps and screenshots.

3. Create canned responses for common questions

4. Test new features before release and note anything confusing

5. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time

Skill(s) required: MS-Excel, Problem Solving, Zendesk, Client Relationship Management (CRM), English Proficiency (Written)

Who should apply

1. Are available for a full-time work from home internship for the entire duration

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)

Stipend: ₹24,000 - ₹28,000/month (fixed)

Duration: 6 months

Start date: Within 2 weeks

Perks: Flexible work hours, Informal dress code, Laptop provided for the internship

Number of openings: 4

About the company

Second-generation ownership: the founder's daughter runs the agency now.

Duration: 6 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Clear Creek Mutual Insurance, LLC.