Client Servicing Intern

Our producers answer their own phones and visit commercial clients in person. We're looking for a Client Servicing Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. This role is fully remote within Nepal. Reliable internet and a power backup are a must.

You'll help with

• Run onboarding calls with new customers and walk them through setup
• Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time
• Log bugs and feature requests in Jira with clear steps and screenshots
• Track customer health scores and flag accounts with low usage
• Write and update help centre articles and short how-to videos using Loom

About you

• Students or recent graduates of BIT, BCA, BBA, BBS or a related program
• Available for the full internship period, work from home
• Confident speaking on video calls with business users
• Laptop, headset and stable broadband
• Currently pursuing any bachelor's or master's degree, graduating in 2028

6 months, starting Jan 2027. Stipend: NPR 11,000 - NPR 12,000 a month.

Perks: Letter of recommendation, Informal dress code, Internet allowance.

Duration: 6 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Gautam Benefits.