Client Servicing Intern

We process billions of card transactions a year for merchants, banks and software platforms. We're looking for a Client Servicing Intern. Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. This role is fully remote within India.

What you will do

• Track customer health scores and flag accounts with low usage.
• Write and update help centre articles and short how-to videos using Loom.
• Join customer review calls as note taker.
• Run onboarding calls with new customers and walk them through setup.
• Maintain customer records and call notes in HubSpot.

Requirements

• Have their own laptop and a reliable internet connection.
• Available for a full-time (work from home) internship for the full duration.
• Laptop, headset and stable broadband.
• Confident speaking on video calls with business users.
• Excellent written English. Most customer contact happens over chat and email.

3 months, starting immediately. Stipend: ₹15,000 - ₹16,000 monthly.

Perks: Certificate, Letter of recommendation, Laptop provided for the internship, Performance bonus, Internet allowance, Informal dress code.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Khan Capital Pvt Ltd.