Client Servicing Intern

Internship details

Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. Your day-to-day work will include:

1. Prepare renewal reminders and account summaries for the account manager.

2. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time

3. Create canned responses for common questions.

4. Log bugs and feature requests in Jira with clear steps and screenshots.

5. Track customer health scores and flag accounts with low usage

6. Run onboarding calls with new customers and walk them through setup

Skill(s) required: Freshdesk, Zendesk, Ticketing Systems

Eligibility

1. Available for at least 30 hours a week from home

2. Based anywhere in Bangladesh

3. Final-year students or recent graduates of BSc in CSE, EEE, BBA or a related subject

4. Own laptop and a reliable internet connection

Stipend: $150 - $160 monthly

Duration: 6 months | Start date: Dec 2026

Perks: Informal dress code, Certificate, Laptop provided for the internship, Internet allowance

Number of openings: 3

About KJK Insurance Group

Most of our book is personal lines, with a growing share of small commercial accounts. We specialise in commercial insurance for contractors, trucking companies and restaurants.

Applications are reviewed weekly.

Duration: 6 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at KJK Insurance Group.