Client Servicing Intern

Most of our book is personal lines, with a growing share of small commercial accounts. We specialise in commercial insurance for contractors, trucking companies and restaurants.

Overview

Remote internship for students who are patient, clear communicators and like solving problems for people. Our team is spread across 11 countries. Headquarters is in Edinburgh. This is a remote internship. You will work with our team in Edinburgh, and the stipend is paid monthly in Indian rupees. Working hours overlap with UK business hours. We use Slack, Notion and Google Meet. Cameras on for team calls.

Responsibilities

Maintain customer records and call notes in HubSpot. Follow up with inactive users by email to understand what is blocking them. Prepare renewal reminders and account summaries for the account manager. Run onboarding calls with new customers and walk them through setup. Test new features before release and note anything confusing.

Requirements

Women starting or restarting their careers are encouraged to apply. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch). Available for a full-time (work from home) internship for the full duration. Can start right away or within the next two weeks. Confident speaking on video calls with business users. Patient and calm with frustrated customers. Laptop, headset and stable broadband. Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours.

What you'll learn

Writing clear support replies and help articles. Certificate, and a full-time offer for strong performers when roles open. You will own a small group of accounts by the end of the internship.

Duration: 4 months

Start date: Immediately

Stipend: ₹19,000 - ₹24,000/month

Perks

Pre-placement offer (PPO) for strong performers. 5 days a week. Job offer on successful completion. Internet allowance.

Candidates must be eligible to work in.

Duration: 4 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at KJK Insurance Group.