Client Servicing Intern

Internship details

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Test new features before release and note anything confusing

2. Escalate urgent technical issues to the product team with full context

3. Maintain customer records and call notes in HubSpot

4. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time.

5. Join customer review calls as note taker.

6. Prepare renewal reminders and account summaries for the account manager

Skill(s) required: Customer Support, MS-Excel, Freshdesk, Ticketing Systems, Zendesk, Effective Communication

Who should apply

1. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2028 batch)

2. Women returning to work after a career break are welcome to apply

Stipend: ₹14,000 to ₹16,000 monthly + incentives

Duration: 3 months

Start date: Jan 2027

Perks: Free access to paid learning courses, Job offer on successful completion, Laptop provided for the internship, Pre-placement offer (PPO) for strong performers, Certificate, Internet allowance

Number of openings: 2

About Konkan Agency

We work with restaurants, contractors and medical practices in Chennai. Started in 1961 out of a spare bedroom, the agency now has a small office downtown.

Please submit your CV in English.

Duration: 3 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Konkan Agency Pvt Ltd.