Client Servicing Intern

About the internship

Customers get quotes from several carriers at once, and we handle renewals and policy changes. We're looking for a Client Servicing Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. This role is fully remote within India. We send you a laptop and the accessories you need on day one.

The work

Test new features before release and note anything confusing
Write and update help centre articles and short how-to videos using Loom
Maintain customer records and call notes in HubSpot
Join customer review calls as note taker
Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time

About you

Have their own laptop and a reliable internet connection
Are available for a full-time work from home internship for the entire duration
Laptop, headset and stable broadband
Typing speed of 35 words per minute or more
Patient and calm with frustrated customers

4 months, starting immediately. Stipend: ₹14,000-₹15,000/month.

Perks: Pre-placement offer (PPO) for strong performers, Flexible work hours, Letter of recommendation.

Duration: 4 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Konkan Underwriters.