Client Servicing Intern

About the work from home internship

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Follow up with inactive users by email to understand what is blocking them.

2. Collect NPS and CSAT feedback and summarise themes each month.

3. Maintain customer records and call notes in HubSpot.

4. Write and update help centre articles and short how-to videos using Loom.

5. Join customer review calls as note taker.

Skill(s) required: Customer Support, Email Writing, English Proficiency (Written), Client Relationship Management (CRM), Zendesk, Problem Solving

Who should apply

1. Women returning to work after a career break are welcome to apply

2. Can start immediately or within two weeks

3. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 or 2028 batch)

4. Have their own laptop and a reliable internet connection

Stipend: ₹13,000 to ₹18,000 monthly

Duration: 4 months | Start date: Jan 2027

Perks: Job offer on successful completion, Informal dress code, Laptop provided for the internship

Number of openings: 10

About Malabar Architecture

Site planning, planting design and campus master plans are done in-house. We started in 2002 and have grown to about 130 people.

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Malabar Architecture Pvt Ltd.