Client Servicing Intern

About the internship

The Client Success supports a few hundred business customers. You will handle onboarding calls, help desk tickets and regular check-ins. As an intern, you will:

1. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time.

2. Join customer review calls as note taker.

3. Maintain customer records and call notes in HubSpot

4. Run onboarding calls with new customers and walk them through setup.

5. Test new features before release and note anything confusing.

6. Follow up with inactive users by email to understand what is blocking them

Skill(s) required: Email Writing, Customer Support, Problem Solving, Client Relationship Management (CRM), Ticketing Systems, English Proficiency (Written)

Who should apply

1. Available for a full-time (work from home) internship for the full duration

2. Women starting or restarting their careers are encouraged to apply

Stipend: ₹14,000 to ₹15,000 monthly + incentives

Duration: 3 months | Start date: Dec 2026

Perks: Mentorship from senior team members, Job offer on successful completion, Free access to paid learning courses

Number of openings: 8

About the company

Since 1966, the organisation has supported adults with developmental disabilities in Chennai through day programs and group homes. Clients come to us for job training, GED classes, CV help and placement with local employers. Employment here qualifies for Public Service Loan Forgiveness.

Duration: 3 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Paschim Food Bank.