Client Servicing Intern

Private label products make up about a third of sales. We're looking for a Client Servicing Intern. The Client Success supports a few hundred business customers. You will handle onboarding calls, help desk tickets and regular check-ins. This is a remote internship. You will work with our team in New York City, and the stipend is paid monthly in Indian rupees. You will need at least 4 hours of overlap with US Eastern time. We ship you a laptop and accessories before your first day.

You'll help with

• Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time.
• Maintain customer records and call notes in HubSpot.
• Test new features before release and note anything confusing.
• Log bugs and feature requests in Jira with clear steps and screenshots.
• Escalate urgent technical issues to the product team with full context.

Requirements

• Women starting or restarting their careers are encouraged to apply.
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)
• Excellent written English. Most customer contact happens over chat and email.
• Basic Google Sheets or Excel skills.
• Able to follow written processes and response templates.

3 months, starting Within 2 weeks. Stipend: ₹25,000 - ₹28,000 per month.

Perks: Letter of recommendation, Pre-placement offer (PPO) for strong performers, Job offer on successful completion, 5 days a week.

Duration: 3 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sierra General Store.