Client Servicing Intern

The brokerage closes thousands of residential transactions a year in Delhi. We're looking for a Client Servicing Intern. Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. Fully remote. You can work from anywhere in India. Normal working hours, Monday to Friday. We use Slack, Notion and Google Meet. Cameras on for team calls.

What you will do

• Track customer health scores and flag accounts with low usage.
• Collect NPS and CSAT feedback and summarise themes each month.
• Log bugs and feature requests in Jira with clear steps and screenshots.
• Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time.
• Write and update help centre articles and short how-to videos using Loom.

About you

• Have their own laptop and a reliable internet connection.
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026 or 2027 batch)
• Confident speaking on video calls with business users.
• Currently pursuing any bachelor's or master's degree, graduating in 2026 or 2027.
• Typing speed of 35 words per minute or more.

6 months, starting immediately. Stipend: ₹13,000 - ₹15,000/month.

Perks: Mentorship from senior team members, Informal dress code, 5 days a week, Performance bonus, Internet allowance, Free access to paid learning courses.

Tell us your notice period and what salary you are looking for.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Talonboard Property Management.