Client Servicing Intern

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day. Releases go out Tuesday mornings, never on Fridays.

Internship overview

Weaverflow is hiring a Client Servicing Intern for Dec 2026. Weaverflow is looking for a customer success intern to onboard new customers, answer product questions and help reduce churn. You will work with the Support Team over chat, email and video calls. This is a remote internship. You will work with our team in Portland, and the stipend is paid monthly in Indian rupees. You will need at least 3 hours of overlap with US Pacific time. A quiet workspace and good internet are required.

What you'll do

• Prepare renewal reminders and account summaries for the account manager
• Join customer review calls as note taker
• Follow up with inactive users by email to understand what is blocking them
• Escalate urgent technical issues to the product team with full context
• Create canned responses for common questions
• Write and update help centre articles and short how-to videos using Loom

Who you are

• Own a laptop and have stable internet at home
• Women returning to work after a career break are welcome to apply
• Confident speaking on video calls with business users
• Patient and calm with frustrated customers
• Basic Google Sheets or Excel skills
• Excellent written English. Most customer contact happens over chat and email
• Able to follow written processes and response templates
• Currently pursuing any bachelor's or master's degree, graduating in 2027

Preferred qualifications

• Previous customer service, chat support or tutoring experience

What you get out of it

• You will own a small group of accounts by the end of the internship
• How SaaS customer success teams onboard, support and retain customers
• Certificate, and a full-time offer for strong performers when roles open

Program dates: Dec 2026, 2 months.

Compensation: ₹28,000 - ₹33,000/month

What we offer

• Certificate
• 5 days a week
• Mentorship from senior team members

Duration: 2 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Weaverflow LLC.