Customer Experience Intern

Every return gets a second review before it goes out. We're looking for a Customer Experience Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. Remote position. Most of the team is in Bengaluru, but nobody is required to come in.

What you will do:

• Follow up with inactive users by email to understand what is blocking them
• Log bugs and feature requests in Jira with clear steps and screenshots
• Escalate urgent technical issues to the product team with full context
• Run onboarding calls with new customers and walk them through setup
• Track customer health scores and flag accounts with low usage

Requirements:

• Can start right away or within the next two weeks
• Available for a full-time (work from home) internship for the full duration
• Confident speaking on video calls with business users
• Patient and calm with frustrated customers
• Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours

3 months, starting immediately. Stipend: ₹14,000 to ₹15,000 per month.

Perks: Pre-placement offer (PPO) for strong performers, Performance bonus, 5 days a week.

We may close the role early, so do not wait too long to apply.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chavan Associates.