Customer Support Intern

We work with restaurants, contractors and medical practices in Bengaluru. We're looking for a Customer Support Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. Remote position. Most of the team is in Bengaluru, but nobody is required to come in. Communication happens mostly in Slack and short video calls.

You'll help with

• Test new features before release and note anything confusing
• Maintain customer records and call notes in HubSpot
• Prepare renewal reminders and account summaries for the account manager
• Join customer review calls as note taker
• Collect NPS and CSAT feedback and summarise themes each month

Requirements

• Have a working laptop and a stable internet connection
• Are able to join within 15 days
• Able to follow written processes and response templates
• Typing speed of 35 words per minute or more
• Confident speaking on video calls with business users

6 months, starting immediately. Stipend: ₹14,000 - ₹15,000 monthly.

Perks: Certificate, Pre-placement offer (PPO) for strong performers, Free access to paid learning courses, 5 days a week.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bengaluru Advertising.