Customer Support Intern

We make a web-based inventory and purchasing system used by independent restaurants, breweries and small food manufacturers. We're looking for a Customer Support Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. We are headquartered in Bristol and have been hiring remotely since 2020. You will intern remotely with our team in Bristol. We have hosted remote interns from several countries before. Core hours are 10:00 AM to 4:00 PM UK time. Please make sure you have a quiet place to work and a solid internet connection.

What you will do

Run onboarding calls with new customers and walk them through setup. Track customer health scores and flag accounts with low usage. Write and update help centre articles and short how-to videos using Loom. Follow up with inactive users by email to understand what is blocking them. Join customer review calls as note taker.

You should be

Eligible to work in Canada. Available for the full internship period. Confident speaking on video calls with business users. Patient and calm with frustrated customers. Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours.

5 months, starting Dec 2026. Stipend: $21.50 - $25.00/hr.

Perks: Intern events and speaker sessions (virtual), Return offer opportunities, Final presentation to leadership, Paid sick time, Paid company holidays.

Duration: 5 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sawyer Ltd.