SDR Intern

About us

Commercial lines, personal lines and specialty programs are run as separate business units. Smith Underwriters is a property and casualty insurer writing policies in 30 states through independent agents.

The internship

Work with the Revenue Team at Smith Underwriters on inbound and warm leads. You will use a dialer, a CRM and WhatsApp Business every day. Remote position. Most of the team is in Jacksonville, but nobody is required to come in.

Day to day

• Log every call outcome, note and next step in the CRM
• Keep lead status updated so nobody gets called twice
• Escalate refund or complaint requests to the team lead
• Call inbound leads within 15 minutes of sign-up and qualify them using the call script
• Hit daily targets of around 60 to 80 dials and a set number of conversations

Who can apply

• Available 40 hours a week for the full internship
• Currently enrolled in a bachelor's or master's program, graduating between December 2027 and June 2028
• Based in the US for the duration of the internship
• Laptop or desktop, a headset with mic and a quiet room
• Comfortable being on calls for most of a 6 hour shift
• Polite, patient and good at listening

What you'll learn

• You will know your own conversion rate and how to improve it
• How a real inbound sales funnel works, with conversion numbers you can quote in interviews
• Working in a CRM and dialer the way full-time sales teams do
• Phone sales and objection handling, reviewed on actual recordings

Duration: 4 months

Start date: Jan 2027

Stipend: $18.50 - $19.00 an hour

What we offer

• Return offer opportunities
• Learning and development stipend
• Paid sick time
• Company laptop
• Final presentation to leadership

Duration: 4 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Smith Underwriters.