Account Management Intern

About the internship

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Write and update help centre articles and short how-to videos using Loom.

2. Maintain customer records and call notes in HubSpot

3. Test new features before release and note anything confusing.

4. Log bugs and feature requests in Jira with clear steps and screenshots

5. Create canned responses for common questions

Skill(s) required: MS-Excel, Effective Communication, Zendesk, Ticketing Systems

Who can apply

1. Based in Sri Lanka

2. Undergraduates or recent graduates in IT, computer science, management or a related field

3. Own laptop and a reliable internet connection

4. Available for the full internship period

Stipend: LKR 26,000 - LKR 28,000 a month

Duration: 6 months | Start date: Immediately

Perks: Performance bonus, Certificate, Letter of recommendation, Flexible work hours, Pre-placement offer (PPO) for strong performers, Informal dress code

Number of openings: 4

About Abeysekera Risk Advisors

Most new business comes from referrals by existing clients.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Abeysekera Risk Advisors (Pvt) Ltd.