Account Management Intern

Consultants are staffed across industries early on, then specialise after a few years. We're looking for an Account Management Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. Remote position. Most of the team is in Mumbai, but nobody is required to come in. A stable internet connection and a backup power option are required.

What you will do

• Prepare renewal reminders and account summaries for the account manager.
• Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time.
• Test new features before release and note anything confusing.
• Join customer review calls as note taker.
• Run onboarding calls with new customers and walk them through setup.

Requirements

• Can start immediately or within two weeks.
• Women starting or restarting their careers are encouraged to apply.
• Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours.
• Excellent written English. Most customer contact happens over chat and email.
• Comfortable learning software products quickly.

3 months, starting immediately. Stipend: ₹12,000 to ₹17,000/month.

Perks: Laptop provided for the internship, Internet allowance, Free access to paid learning courses, 5 days a week.

We are reviewing applications as they arrive, so apply early.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bansal Partners Pvt Ltd.