Account Management Intern

Retail stores, field technicians and customer care all report into regional operations teams. Founded in 1999, we now have 8,200 employees. Techs take their trucks home and drive straight to the first job of the day.

The program:

Lumbergate Telecom is hiring an Account Management Intern for Immediately. Remote internship for students who are patient, clear communicators and like solving problems for people. You can work from home anywhere in India. We have no office requirement. Day-to-day communication is in Slack and Google Meet.

Your projects:

• Log bugs and feature requests in Jira with clear steps and screenshots.
• Run onboarding calls with new customers and walk them through setup.
• Join customer review calls as note taker.
• Follow up with inactive users by email to understand what is blocking them.
• Prepare renewal reminders and account summaries for the account manager.

Basic qualifications:

• Can start right away or within the next two weeks.
• Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)
• Typing speed of 35 words per minute or more.
• Currently pursuing any bachelor's or master's degree, graduating in 2026, 2027 or 2028.
• Patient and calm with frustrated customers.

Nice to have:

• Previous customer service, chat support or tutoring experience.

What you get out of it:

• Customer feedback analysis that feeds into product decisions.
• Certificate, and a full-time offer for strong performers when roles open.
• You will own a small group of accounts by the end of the internship.
• How SaaS customer success teams onboard, support and retain customers.

Program dates: Immediately, 6 months.

Compensation: ₹15,000 - ₹17,000/month

Perks:

• Laptop provided for the internship.
• Letter of recommendation.
• Free access to paid learning courses.
• Pre-placement offer (PPO) for strong performers.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Lumbergate Telecom Ltd.