Account Management Intern

Since 1956, the agency has placed crop and farm coverage across New York. We're looking for an Account Management Intern. Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. Remote, open to candidates across the US. We use Slack, Notion and Google Meet. Cameras on for team calls.

You'll help with:

Prepare renewal reminders and account summaries for the account manager. Log bugs and feature requests in Jira with clear steps and screenshots. Write and update help center articles and short how-to videos using Loom. Maintain customer records and call notes in HubSpot. Run onboarding calls with new customers and walk them through setup.

You should be:

Currently enrolled in a bachelor's or master's program, graduating between December 2027 and June 2028. Available 40 hours a week for the full internship. Typing speed of 35 words per minute or more. Able to follow written processes and response templates. Confident speaking on video calls with business users.

4 months, starting Mar 2027. Stipend: $22.00 to $27.50 per hour.

Perks: Home office setup stipend, Return offer opportunities, Paid company holidays.

Offers are contingent on a background check and drug screen.

Duration: 4 months. Start: Mar 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ozark Benefits.