Account Management Intern - Remote

Internship details

DF Insurance Group is looking for a customer success intern to onboard new customers, answer product questions and help reduce churn. You will work with the Client Success over chat, email and video calls. As an intern, you will:

1. Track customer health scores and flag accounts with low usage.

2. Create canned responses for common questions.

3. Maintain customer records and call notes in HubSpot.

4. Run onboarding calls with new customers and walk them through setup

5. Follow up with inactive users by email to understand what is blocking them.

Skill(s) required: English Proficiency (Written), MS-Excel, Ticketing Systems, Effective Communication

Eligibility

1. Are available for a full-time work from home internship for the entire duration

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)

3. Can start right away or within the next two weeks

4. Women starting or restarting their careers are encouraged to apply

Stipend: ₹19,000 - ₹26,000 monthly

Duration: 3 months

Start date: Immediately

Perks: 5 days a week, Internet allowance, Informal dress code, Letter of recommendation

Number of openings: 2

About the company

Agents, brokers and direct customers all buy through our platforms, with policy administration on Guidewire. Most of the office has been here more than ten years.

Let us know your current notice period and salary expectations.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at DF Insurance Group LLC.