Client Relationship Intern

Internship details

The Customer Success Team supports a few hundred business customers. You will handle onboarding calls, help desk tickets and regular check-ins. Your day-to-day work will include:

1. Create canned responses for common questions.

2. Run onboarding calls with new customers and walk them through setup.

3. Prepare renewal reminders and account summaries for the account manager.

4. Maintain customer records and call notes in HubSpot.

5. Collect NPS and CSAT feedback and summarise themes each month

6. Follow up with inactive users by email to understand what is blocking them

Skill(s) required: Email Writing, Freshdesk, English Proficiency (Written), Zendesk, Client Relationship Management (CRM)

Who should apply

1. Women wanting to start or restart their career can also apply

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)

3. Can start immediately or within two weeks

4. Can commit full time, from home, for the whole internship

Stipend: ₹22,000 - ₹29,000 monthly

Duration: 3 months | Start date: Immediately

Perks: Laptop provided for the internship, Internet allowance, Free access to paid learning courses

Number of openings: 10

About Cobblegate HQ

Our engineering, trust and safety, and customer support teams work across offices in Phoenix and several other countries. Since 1986, the company has expanded from listings into payments, shipping and seller financing.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Cobblegate HQ.