Client Relationship Intern

About the internship

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Create canned responses for common questions

2. Test new features before release and note anything confusing

3. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time

4. Collect NPS and CSAT feedback and summarise themes each month

5. Join customer review calls as note taker

6. Log bugs and feature requests in Jira with clear steps and screenshots.

7. Prepare renewal reminders and account summaries for the account manager.

8. Write and update help centre articles and short how-to videos using Loom

Skill(s) required: English Proficiency (Written), Email Writing, Ticketing Systems, Effective Communication, Freshdesk, Problem Solving, Client Relationship Management (CRM)

Who should apply

1. Can start immediately or within two weeks

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)

3. Can commit full time, from home, for the whole internship

Stipend: ₹22,000 to ₹23,000 monthly

Duration: 6 months

Start date: Dec 2026

Perks: Mentorship from senior team members, Internet allowance, Job offer on successful completion

Number of openings: 3

About the company

Based in Dubai, Dunlin Networks also runs a small colocation rack for clients who want local backups. From the Dubai office, we cover clients within about a two-hour drive and support remote sites through RMM tools.

Shortlisted candidates will hear from us within two weeks.

Duration: 6 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Dunlin Networks LLC.