Client Relationship Intern

Since 1999, the agency has placed crop and farm coverage across Maharashtra. We're looking for a Client Relationship Intern. Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. Remote position. Most of the team is in Mumbai, but nobody is required to come in. We ship you a laptop and accessories before your first day.

You'll help with:

• Follow up with inactive users by email to understand what is blocking them
• Prepare renewal reminders and account summaries for the account manager
• Join customer review calls as note taker
• Run onboarding calls with new customers and walk them through setup
• Maintain customer records and call notes in HubSpot

You should be:

• Can start immediately or within two weeks
• Available for a full-time (work from home) internship for the full duration
• Basic Google Sheets or Excel skills
• Typing speed of 35 words per minute or more
• Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours

3 months, starting immediately. Stipend: ₹13,000 - ₹15,000 monthly.

Perks: Internet allowance, Mentorship from senior team members, Job offer on successful completion, Laptop provided for the internship.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ganga Insurance.