Client Relationship Intern

About the work from home internship

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time

2. Create canned responses for common questions

3. Log bugs and feature requests in Jira with clear steps and screenshots.

4. Prepare renewal reminders and account summaries for the account manager.

5. Write and update help centre articles and short how-to videos using Loom

6. Test new features before release and note anything confusing

7. Follow up with inactive users by email to understand what is blocking them.

Skill(s) required: Ticketing Systems, Client Relationship Management (CRM), Zendesk, Problem Solving, Effective Communication

Who can apply

1. Based anywhere in Pakistan

2. Own a laptop and have stable internet at home, ideally with a UPS backup

3. Final-year students or fresh graduates of BSCS, BSSE, BBA or a related program

Stipend: PKR 26,000 - PKR 35,000 pcm

Duration: 1 month

Start date: Immediately

Perks: Letter of recommendation, Laptop provided for the internship, Flexible work hours

Number of openings: 1

About the company

Annual releases gave way to two-week sprints years ago, and the platform now handles over 200 million API calls a day.

Duration: 1 month. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Karachi Technologies (Pvt.) Ltd..