Client Relationship Intern

Internship details

The Support Team supports a few hundred business customers. You will handle onboarding calls, help desk tickets and regular check-ins. Your day-to-day work will include:

1. Create canned responses for common questions

2. Test new features before release and note anything confusing.

3. Follow up with inactive users by email to understand what is blocking them

4. Escalate urgent technical issues to the product team with full context

5. Join customer review calls as note taker

6. Run onboarding calls with new customers and walk them through setup.

7. Log bugs and feature requests in Jira with clear steps and screenshots

Skill(s) required: English Proficiency (Written), Effective Communication, Client Relationship Management (CRM), Freshdesk

Who should apply

1. Are available for a full-time work from home internship for the entire duration

2. Can start right away or within the next two weeks

3. Women starting or restarting their careers are encouraged to apply

4. Have a working laptop and a stable internet connection

Stipend: $200 - $250 monthly

Duration: 1 month | Start date: Dec 2026

Perks: 5 days a week, Certificate, Free access to paid learning courses, Performance bonus, Mentorship from senior team members, Flexible work hours

Number of openings: 5

About the company

Based in Dublin, Liffey IT also runs a small colocation rack for clients who want local backups. Clients rely on us for laptop setup, Intune enrolment, backup monitoring and after-hours help when something breaks.

Let us know your current notice period and salary expectations.

Duration: 1 month. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Liffey IT Ltd.