Client Relationship Intern

About the internship

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Log bugs and feature requests in Jira with clear steps and screenshots

2. Collect NPS and CSAT feedback and summarise themes each month.

3. Join customer review calls as note taker

4. Prepare renewal reminders and account summaries for the account manager

5. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time

6. Track customer health scores and flag accounts with low usage

7. Follow up with inactive users by email to understand what is blocking them

8. Maintain customer records and call notes in HubSpot.

Skill(s) required: Email Writing, Ticketing Systems, Client Relationship Management (CRM), Customer Support, English Proficiency (Written)

Who should apply

1. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)

2. Own a laptop and have stable internet at home

Stipend: ₹14,000 - ₹15,000 monthly

Duration: 6 months

Start date: Immediately

Perks: Internet allowance, 5 days a week, Letter of recommendation, Informal dress code, Job offer on successful completion, Performance bonus

Number of openings: 8

About Mehta Recruiting

Mehta Recruiting is a locally owned staffing agency with one branch and 31 internal staff. Walk-ins are welcome Monday through Friday, 8 to 4.

Please submit your CV in English.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Mehta Recruiting Pvt Ltd.