Client Relationship Intern

Internship details

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Collect NPS and CSAT feedback and summarise themes each month

2. Maintain customer records and call notes in HubSpot

3. Run onboarding calls with new customers and walk them through setup.

4. Write and update help centre articles and short how-to videos using Loom

5. Create canned responses for common questions.

Skill(s) required: Zendesk, Ticketing Systems, Email Writing, MS-Excel, Client Relationship Management (CRM), Effective Communication

Who should apply

1. Available for at least 30 hours a week from home

2. Based anywhere in Bangladesh

3. Own laptop and a reliable internet connection

4. Final-year students or recent graduates of BSc in CSE, EEE, BBA or a related subject

Stipend: BDT 19,000 - BDT 26,000 pcm + incentives

Duration: 3 months | Start date: Immediately

Perks: Letter of recommendation, Performance bonus, Job offer on successful completion, Flexible work hours, Internet allowance

Number of openings: 6

About the company

Catastrophe teams deploy adjusters within days of a major storm. Talondesk Insurance is a property and casualty insurer writing policies in 30 states through independent agents. We started in 1975 and have grown to about 700 people. Most of the office has been here more than ten years.

Duration: 3 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Talondesk Insurance.