Client Success Intern

Regional offices in Corpus Christi and five other cities support agents and policyholders. Most of the office has been here more than ten years.

Overview:

The Customer Success Team supports a few hundred business customers. You will handle onboarding calls, help desk tickets and regular check-ins. You can work from home anywhere in the US. We have no office requirement.

What you'll do:

• Create canned responses for common questions.
• Join customer review calls as note taker.
• Write and update help center articles and short how-to videos using Loom.
• Maintain customer records and call notes in HubSpot.
• Log bugs and feature requests in Jira with clear steps and screenshots.

Who can apply:

• Based in the US for the duration of the internship.
• Authorized to work in the US. CPT and OPT candidates are welcome to apply.
• Typing speed of 35 words per minute or more.
• Comfortable learning software products quickly.
• Currently pursuing any bachelor's or master's degree, graduating in 2028.
• Excellent written English. Most customer contact happens over chat and email.
• Able to follow written processes and response templates.
• Laptop, headset and stable broadband.

Duration: 10 weeks

Start date: Summer 2027

Stipend: $18.00 - $23.50/hr

Perks:

• Intern events and speaker sessions (virtual)
• Paid company holidays.
• Paid sick time.
• Return offer opportunities.
• Flexible hours.
• Final presentation to leadership.

Duration: 10 weeks. Start: Summer 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Corpus Christi Insurance Agency.