Customer Service Intern

No big commercial projects and no out-of-town work. We're looking for a Customer Service Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. This role is fully remote within India.

You'll help with

• Write and update help centre articles and short how-to videos using Loom
• Join customer review calls as note taker
• Run onboarding calls with new customers and walk them through setup
• Escalate urgent technical issues to the product team with full context
• Collect NPS and CSAT feedback and summarise themes each month

About you

• Can start right away or within the next two weeks
• Women starting or restarting their careers are encouraged to apply
• Patient and calm with frustrated customers
• Basic Google Sheets or Excel skills
• Excellent written English. Most customer contact happens over chat and email

4 months, starting immediately. Stipend: ₹14,000 - ₹15,000 per month.

Perks: Free access to paid learning courses, Certificate, Performance bonus, Informal dress code, Laptop provided for the internship, Job offer on successful completion.

We may close this posting early once we have enough applications.

Duration: 4 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bharat Building Company.