Customer Service Intern

About the work from home internship

Remote internship for students who are patient, clear communicators and like solving problems for people. Your day-to-day work will include:

1. Write and update help centre articles and short how-to videos using Loom.

2. Test new features before release and note anything confusing.

3. Escalate urgent technical issues to the product team with full context

4. Prepare renewal reminders and account summaries for the account manager

5. Collect NPS and CSAT feedback and summarise themes each month

6. Maintain customer records and call notes in HubSpot.

Skill(s) required: Freshdesk, Effective Communication, Email Writing, Customer Support, Zendesk

Who should apply

1. Women starting or restarting their careers are encouraged to apply

2. Available for a full-time (work from home) internship for the full duration

Stipend: ₹13,000 - ₹17,000 per month

Duration: 1 month | Start date: Immediately

Perks: Job offer on successful completion, Mentorship from senior team members, Free access to paid learning courses

Number of openings: 6

About the company

No big commercial projects and no out-of-town work. We stay local. Every job keeps the same lead carpenter from start to finish.

Duration: 1 month. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Bharat Building Company.