Customer Service Intern

Chakraborty Brothers Construction is a top-100 general contractor with 620 employees and more than a billion in annual volume. We're looking for a Customer Service Intern. The Support Team supports a few hundred business customers. You will handle onboarding calls, help desk tickets and regular check-ins. Remote, open to candidates across India.

You'll help with

• Create canned responses for common questions.
• Escalate urgent technical issues to the product team with full context.
• Prepare renewal reminders and account summaries for the account manager.
• Run onboarding calls with new customers and walk them through setup.
• Test new features before release and note anything confusing.

Requirements

• Women returning to work after a career break are welcome to apply.
• Can start right away or within the next two weeks.
• Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours.
• Able to follow written processes and response templates.
• Currently pursuing any bachelor's or master's degree, graduating in 2026 or 2027.

2 months, starting immediately. Stipend: ₹14,000 - ₹15,000 monthly.

Perks: Free access to paid learning courses, Flexible work hours, Internet allowance, Certificate.

Duration: 2 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Chakraborty Brothers Construction Pvt Ltd.