Customer Service Intern

Internship details

Remote internship for students who are patient, clear communicators and like solving problems for people. Your day-to-day work will include:

1. Create canned responses for common questions.

2. Prepare renewal reminders and account summaries for the account manager.

3. Test new features before release and note anything confusing

4. Escalate urgent technical issues to the product team with full context.

5. Maintain customer records and call notes in HubSpot.

6. Log bugs and feature requests in Jira with clear steps and screenshots.

7. Write and update help centre articles and short how-to videos using Loom.

8. Run onboarding calls with new customers and walk them through setup.

Skill(s) required: Email Writing, Problem Solving, Ticketing Systems, MS-Excel, English Proficiency (Written), Customer Support

Eligibility

1. Women returning to work after a career break are welcome to apply

2. Can start immediately or within two weeks

3. Available for a full-time (work from home) internship for the full duration

4. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2026, 2027 or 2028 batch)

Stipend: ₹12,000 - ₹17,000/month

Duration: 6 months | Start date: Immediately

Perks: Internet allowance, Laptop provided for the internship, Certificate, Free access to paid learning courses, Mentorship from senior team members

Number of openings: 3

About the company

Our creative team handles branding, packaging and trade show materials for consumer product companies. We started in 1974 and have grown to about 90 people.

Let us know your current notice period and salary expectations.

Duration: 6 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tremont & Co..