Customer Success Intern

Hobbyists in India make up most of our customers, and many have been buying since the beginning. We're looking for a Customer Success Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. Remote, open to candidates across India. Day-to-day communication is in Slack and Google Meet.

You'll help with:

• Write and update help centre articles and short how-to videos using Loom.
• Create canned responses for common questions.
• Log bugs and feature requests in Jira with clear steps and screenshots.
• Test new features before release and note anything confusing.
• Track customer health scores and flag accounts with low usage.

You should be:

• Are able to join within 15 days.
• Have their own laptop and a reliable internet connection.
• Able to follow written processes and response templates.
• Excellent written English. Most customer contact happens over chat and email.
• Available for a fixed 6 to 8 hour shift, 5 days a week. Some shifts may overlap with US or UK hours.

6 months, starting Within 2 weeks. Stipend: ₹14,000 - ₹15,000 per month.

Perks: Internet allowance, 5 days a week, Informal dress code.

Please submit your CV in English.

Duration: 6 months. Start: Within 2 weeks.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Ahmedabad Interactive.