Customer Success Intern

Our field services team covers retail chains, hospitals and banks, dispatching technicians to over 4,000 sites. We're looking for a Customer Success Intern. Corwin is looking for a customer success intern to onboard new customers, answer product questions and help reduce churn. You will work with the Customer Success Team over chat, email and video calls. Remote, open to candidates across Finland.

The work:

• Follow up with inactive users by email to understand what is blocking them.
• Join customer review calls as note taker.
• Collect NPS and CSAT feedback and summarise themes each month.
• Run onboarding calls with new customers and walk them through setup.
• Log bugs and feature requests in Jira with clear steps and screenshots.

About you:

• Based in Finland for the duration of the internship.
• Available for the full internship period.
• Patient and calm with frustrated customers.
• Confident speaking on video calls with business users.
• Typing speed of 35 words per minute or more.

4 months, starting Dec 2026. Stipend: €800-€860 per month.

Perks: Flexible hours, Paid public holidays, Company laptop, Possibility of a full-time offer.

Duration: 4 months. Start: Dec 2026.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Corwin Oy.