Customer Success Intern

Internship details

Remote internship for students who are patient, clear communicators and like solving problems for people. As an intern, you will:

1. Prepare renewal reminders and account summaries for the account manager

2. Test new features before release and note anything confusing.

3. Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time

4. Run onboarding calls with new customers and walk them through setup.

5. Track customer health scores and flag accounts with low usage

Skill(s) required: Ticketing Systems, Problem Solving, English Proficiency (Written), Freshdesk, Client Relationship Management (CRM)

Eligibility

1. Own a laptop and have stable internet at home

2. Can commit full time, from home, for the whole internship

3. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2027 batch)

4. Women starting or restarting their careers are encouraged to apply

Stipend: $250 - $300 monthly + performance bonus

Duration: 2 months

Start date: Immediately

Perks: 5 days a week, Flexible work hours, Pre-placement offer (PPO) for strong performers, Informal dress code, Free access to paid learning courses

Number of openings: 2

About Moraine Payments

We originate and service equipment loans for construction companies, farms and trucking fleets. Moraine Payments is an independent wealth management firm advising families, business owners and retirees.

Duration: 2 months. Start: Immediately.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Moraine Payments.