Customer Success Intern

Internship details

Learn how SaaS companies keep customers renewing. Most of your day is in Freshdesk, Intercom and Google Sheets. As an intern, you will:

1. Maintain customer records and call notes in HubSpot.

2. Run onboarding calls with new customers and walk them through setup.

3. Create canned responses for common questions

4. Collect NPS and CSAT feedback and summarise themes each month

5. Test new features before release and note anything confusing

Skill(s) required: MS-Excel, Zendesk, Ticketing Systems, Freshdesk, Email Writing, Customer Support

Who can apply

1. Are able to join within 15 days

2. Students currently pursuing B.Tech, BE, BCA, MCA, B.Sc or a related degree, or fresh graduates (2028 batch)

3. Women starting or restarting their careers are encouraged to apply

4. Have their own laptop and a reliable internet connection

Stipend: ₹13,000 to ₹17,000 per month

Duration: 2 months | Start date: Jan 2027

Perks: Internet allowance, Performance bonus, Free access to paid learning courses

Number of openings: 8

About Sandhu Cloud

Our engineering group is split into roughly 60 product teams, each owning its services end to end, with on-call shared across time zones. More than 9,000 organisations use our HR and payroll suite, from regional hospitals to school districts.

Duration: 2 months. Start: Jan 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Sandhu Cloud Pvt Ltd.