Customer Success Intern

Our warehouses and distribution centers total over 20 million square feet. We're looking for a Customer Success Intern. Remote internship for students who are patient, clear communicators and like solving problems for people. Remote position. Most of the team is in St. George, but nobody is required to come in. You get a company laptop and a headset before you start.

The work:

• Respond to customer tickets on Freshdesk, Zendesk or Intercom within the agreed response time
• Log bugs and feature requests in Jira with clear steps and screenshots
• Prepare renewal reminders and account summaries for the account manager
• Track customer health scores and flag accounts with low usage
• Escalate urgent technical issues to the product team with full context

About you:

• Currently enrolled in a bachelor's or master's program, graduating between December 2027 and June 2028
• Authorized to work in the US. CPT and OPT candidates are welcome to apply
• Comfortable learning software products quickly
• Basic Google Sheets or Excel skills
• Confident speaking on video calls with business users

10 weeks, starting June 2027. Stipend: $19.00 to $23.50 per hour.

Perks: Intern events and speaker sessions (virtual), Learning and development stipend, Mentorship from a dedicated buddy and manager, Company laptop, Return offer opportunities.

Duration: 10 weeks. Start: June 2027.

Demo job created on 11jobs for testing and demonstrations. It is not an actual opening at Tamarackyard Freight.